System not cooling properly and condenser fan spinning backwards due to two bad capacitors. Replaced capacitors. Found condenser disconnect was difficult to use due to melted plastic parts. Replaced disconnect. System is cooling at this time. Client signed up for Maitenence plan.

Upon arrival, the homeowner explained that the house experienced a power surge Thursday night. Duke Energy responded and installed a power booster due to insufficient power reaching the home. The system’s surge protector is currently burnt out, indicating that it may have sacrificed itself to protect the equipment. The homeowner is concerned about future power surges and was advised by Duke Energy that the temporary power booster, which is expected to remain in place for the next three weeks, could potentially cause another surge protector to fail. The homeowner would like a professional opinion on whether installing a new surge protector during this period would be advisable or if it would be better to wait until the power issue is resolved. Please follow up with the homeowner regarding the best course of action. If you have any questions, please reach out. Thank you for your business. Have a great day!

Home owner states standing water in system and has been shutting off/leaking Diagnostic -drain pan & line heavily backed up -drain shares common stack to downstairs unit Vacuumed and drain treated drain line Cleared drain pan and chemically treated Cleaned bacterial growth from wiring inside air handler Verified system operations Went over maintenance agreement with home owner due to issue being maintenance related. Home owner declined *Extension cord has to be ran from second story window for power Cleaned bacterial growth from wiring (complimentary)

Remove and replace filter dryer, and horizontal drain pan. Install new hanging kit to have proper clearance for coil removal. Install evaporator coil properly in air handler. Reconnect drain and lineset. Pull vacuum on system. Add refrigerant back to factory specs. Tax and labor included. Unit cooling with 18* split.

Reason for call: Water leak Summary: On arrival found water in garage. Found drain line backed up found float switch failed unit was cooling and water was leaking inside the garage. Performed full inspection. Took amp draws on equipment. Took temperatures of equipment Confirmed capacitor readings. Flushed drain line and drain pan. Wiped down and sealed air handler. Left fan on for three days to dry return box.

On arrival found unit not cooling due to bad A2L sensor in air handler. By passed sensor for temporary cooling. Will submit estimate for new sensor install. Unit cooling with 18* split.

Client left breaker off while draining unit. Signed up for membership. Waived $95. Unit cooling.

Reason for call: No cool Summary: On arrival thermostat was constantly resetting. Removed stat and hard wired in y,g,o,r for system to cool. Fuse blew at this time. Went wire by wire at condenser Found o to be cause of short. Isolated reversing valve coil and thermostat wire. Short was within thermostat wire to condenser. Changed out o wire to g wire at condenser ( this was an extra wire not being used). Operation was restored to equipment thermostat is in good condition at this time. Unit cooling by 17 degrees. Spoke with homeowner about membership plan. Solution: Found short in o wire to condenser Changed out for green wire Changed out fuse

Performed Maitenence on system. Cleaned/treated drain line and primary drain pan. Cleaned condenser coils. Evaporator coils are clean. Verified safety float switch functionality. Checked amp draw on compressor. Checked amp draw on fan motor. Checked capacitor is within factory range. Inspected Contactar. Made sure all connections are tight. System is cooling with a 22° temperature split at this time. System has a functioning UV light inside the air handler. Client stated one room upstairs doesn’t get great air flow. There is no access to the duct work without taking down ceilings. Found system was set to speed tap Low. Offered to change speed to medium but client would like to leave alone at this time. Sent quote for Maitenence plan.

Performed maintenance on 1 system. Cleared drain. Blower and evaporator has growth and dirt. Would recommend to perform cleaning. Electrical checked good. Pressures good. Temp split good. Tested heating and cooling. Unit operating properly.

Found system not cooling due to being completely out of refrigerant. Client would like to replace system. Sent replacement quote. Waiting on approval. Will bring over portable ac system if client accepts and has to wait through weekend for install.

2T GOODMAN HEAT PUMP Disconnect Existing Ducts to Unit (Supply & Return) Disconnect High/Low Voltage Recover Existing Refrigerant Remove Existing Pad Install New Hurricane Pad Install Package Unit Install Heater Kit Install Existing Ducts (Supply & Return) Seal Ducting to Code Install Custom Fabricated Duct Cover Seal Cover to Code Wire High/Low Voltage Pressure Test Sytem Vacuum System Install Hurricane Tie Down Straps Refrigerant Locking Caps Install New Drain & Trap Install New Thermostat Permitting 10 Year Parts Warranty 1 Year Labor Warranty 100% Satisfaction

On arrival found unit leaking water due to improper installation of evaporator coil. Original company installed coil backwards causing unit to leak water into air handler. Recommend to replace coil and pan as soon as possible to prevent water damage. Will submit estimate.

Reason for call: No cool yesterday woke up and system was cooling. Summary: Completed inspection to find unit operating with a manufacturing specifications. Determined there are two components that are on their way out and failing intermittently. The thermal expansion valve and air handler is failing to meter refrigerant correctly and causing slight restriction. The condenser fan motor is showing signs of age with overheating and failure to start up yesterday. Solution: Price condition homeowner on both intermittent failures repairs. Provide an estimate for new system.

Diagnostic -failed outdoor capacitor -pitted and rusted contactor -lizards behind defrost board Replaced both starting components and cleaned lizards/debris from service panel Air handler notes -large amount of bacterial growths inside air handler/blower wheel -no primary safety switch -unit has two drain lines Went over repair and replacement options due to age Home owner will repair and asked for estimates

- Remove all existing duct work flex and mixing boxes - Install new Supply flex - Use existing boots and grills - Cut in new main return in living room - New filter back return grill and boot for new return - Strap up and seal all duct work - Use existing supply and return riser plenum - New mixing boxes - Prioritize master bedroom - 10 year air leak guarentee on duct work (excluding rodent damage) Quote is valid for 30 days Installation to be performed in fall/winter seasons.

System not cooling due to bad capacitor. Replaced capacitor and started system. System is cooling with an 19° temperature split at this time. Amp draws are good. Condenser coils are dirty. Evaporator coils are clean. Outdoor condenser disconnect is faulty and very difficult to remove nonfused plug. Recommended replacement before it gets broken from trying to use. Client takes care of own Maitenence. Declined Maitenence plan recommendation. System is cooling and draining.

Home owner states system is running but not meeting temperature Upon arrival found outdoor unit running but suction line warm Diagnostic -outdoor coils impacted with dirt/debris -indoor 4” media filter heavily impacted After airflow verification found system to be low on refrigerant indicating leak in system. Evident leak in air handler coil as drainage is very oily. Checked weld joints along with outdoor visual inspection. Home owner is second owner of system but possibly still under parts warranty. Will verify with manufacturer in the AM. Home owner wanted air same day, explained we can charge the system but only short term fix due to having leak. Scope of work -removed impacted filter -chemical cleaned outdoor unit running -charged system 3lb 410a -verified starting components and amp draws Went over potential repairs and cost vs replacement. Homeowner would like to repair at this time. Credit 50% of refrigerant towards repair

Client states home does not get below 76. Just bought home. Found system is low on refrigerant. Topped off system one time with 3lbs of refrigerant per clients request instead of performing a leak search. If refrigerant is low again in the future, we will need to perform a proper leak search. System was cooling with a 16° temperature split upon arrival. After refrigerant added, system is now cooling with a proper 20° temperature split. Client is aware that there may be a refrigerant leak. Duct work has many holes and is very old. Air handler is not sealed properly to supply plenum. Recommended maitenence plan for system to keep it on a regular routine checkup. Client would like to hold off on maintenance plan at this time. Home also has: Old single pane windows. Client does not want to replace duct work at this time. System is cooling at this time.

Reason for call: Water leak Summary: Found the source of the water leak to be extremely damaged ductwork from rodents. The ductwork are sweating, and then the insulation inside the liners are absorbing it and transporting it through the home Attic is about a foot tall unit needs all new ductwork Educated the homeowner on her options informed her of Mini Splits or what it takes to do a duck job entirely

Found downstairs system compressor not coming on. Found bad capacitor. Client would like to replace capacitor at this time. System is cooling at this time. Made client aware that their existing electrical panel is very old, breakers are crooked and is an electrical hazard. Also made client aware that subpanel for condensers is bypassed and is not up to code. Client is not interested in making any improvements or repairs at this time until potentially early next year.

Replace supply plenum Replace return plenums Reconnect and seal all duct work to plenums Replace 30 ft 8in flex with micro bacterial Install remi halo led in new supply plenum Patch any small blemishes in attic on mixing boxes

Replace blower board

On arrival found unit not cooling due to bad compressor. Will submit estimates for repair and replacement options. Unit does not cool.

Reason for call: Duct work and equipment inspection Summary: Performed inspection of entirety of System. Found that the fan was set to on. Informed tenants that they need to have the fan set to auto. Inspected ductwork to find majority of ductwork Had Ronan damage this was causing condensation and biological growth within the ductwork. Found ductwork buried inside insulation Informed homeowner of concerns provided estimate for full ductwork replacement.