System not cooling due to clogged drain line. Performed drain cleaning on system. Recommended maintenance plan. Found system cooling with 13-14° split. Client would like to investigate why system is cooling inefficiently. Found system is slightly low on refrigerant. Added 1 lb of refrigerant. System now cooling with a 20° temperature split. System is draining at this time.

Reason for call: No cool Summary: On arrival found float switch engaged. Found drain line clogged. Cleaned drain line. Performed complementary maintenance for client. Confirmed proper temperature. House has near flat roof. Solution: Informed homeowner of benefit of maintaining equipment. Provided information for maintenance program and one time maintenance services

On arrival found unit not cooling due to clogged drain. Cleared pan and drain. Found large amounts of slime in pan. Recommend to install uv light and chemical pump to help prevent growth. Unit cooling.

Reason for call: No cool Summary: Found clogged drain line on arrival. Cleaned drain line to find leak inside line hide cover in garage. Accessed leak and found no glue on fittings and a heavy clogged line. Removed pieces to find drain line to be 50% blocked with debris. Tripped drain line from inside garage to exit (see attached photos.) Confirmed proper filter sizes. Filter sizes: 20x20x4 we need filters ordered by homeowner to completed maintenance visits. Homeowner signed up for membership plan please schedule 2 system service within the month. System is drain well. And cooling by 20 degrees at this time.

On arrival found unit had leaked water previously due to failed float. Replaced part. Start and test. Performed first maintenance. Cleared pan and drain. Rinsed outdoor condenser coil. Tested in heating and cooling modes. Temps splits good. Electrical good. Unit is operating properly at this time.

Install customer supplied bathroom light and dimmer switch and replace toggle with a decora switch in the hallway

Reason for call: Tune up Summary: Completed tune up to find equipment within manufacturing specifications. Flushed indoor and outdoor coils Flushed drain line and drain pan Confirmed proper amp draws Confirmed proper pressures Confirmed proper temperature Homeowner was concerned about growth next to exhaust fans on third floor This is a spray foam attic with no dehumidification. Found exhaust fans working properly with no concern Found fan not sealed 100% to the ceiling. Sealed all exhaust fans on third floor Sealed kitchen exhaust fan This may be a bandaid fix due to source of issue coming from attic ventilation. Recommend a dehumidifier for the attic space to improve the humidity inside attic

- Remove all existing Ducts and Plenums - Remove duct and boot/grill going to gym room and do NOT install new duct into this room. Client responsible for patching drywall home left behind. Room currently has a mini split for cooling - Installation of all new supply ducts (7) - Installation of new return duct to bedroom (1) - Fasten and seal bedroom return grill and boot. (Currently hanging down exposing attic air to the home) **Replace with new Grill if necessary at no extra charge** - Flip supply grill 180° in main bedroom to direct air towards the windows/bed - Keep main return duct connected to hallway grill - Keep all existing boots and grills - New Supply Plenum - New Return Plenum - Strapped up to code - Sealed to Code - Drywall/plaster repairs not included 10 year leak free guarantee (not including rodent damage)

Performed maintenance on 2 systems. Cleared pans and drains. Added chemical to help prevent clogs. Electrical checked good. Downstairs unit blower and coil clean. Temp split and pressures good. Upstairs unit found fresh air damper open all the time allowing for humidity to enter home. Closed damper. Found coil and blower dirty due to damper open and no filter in line. Pressures are below factory specs. Recommend to pull and clean blower. Clean and sanitize evaporator coil and sanitize air handler. Add refrigerant back to factory specs to help improve humidity control for upstairs. Units are operating in heating and cooling modes properly.

Tuneup & Duct Inspection Air Handlet Notes -secondary drain pan does not have caps -drain line not fully insulated in attic -insulation missing from air handler door -supply plenum leaking air -air handler sweating -bacterial growth/debris on blower wheel -air leakage through low/high voltage/screw area Tested temp splits Home owner managed drain line & filter Condneser Notes (Unit flooded but rebuilt) -contactor & capacitor within specs -motor & compressors amp draws within specs -cleaned outdoor coils -suction line lacking insulation -line cover not secured to wall Ducting -some ducts not connected allowing attic to be conditioned -ducts not strapped or sealed properly -some ducts do not have insulation fully covering inner liner -supply plenum leaking and sweating

RUUD Equipment (2 Stage) Install New Air Handler Install Air Handler UV System Install New Outdoor Condenser New Filter Drier Install Thermostat (Ecobee) Thermostat Wire Included Primary Float Safety Switch Secondary Float Safety Switch Install Horizontal Drain Pan UV Rated Outdoor Insulation Refrigerant Locking Caps Flush Existing Refrigerant Lines Flush Drain Line 4” Hurricane Pad Vibration Pads Hurricane Tie Down Straps Vacuum System Seal Supply/Return Plenums Remove Current Equipment Replace Breakers (As Needed) Permitting 10 Year Parts Warranty 3 Year Labor Warranty 100% Satisfaction *Run new Condneser wire *Attic Solar Fan

Performed inspection on home and ADU. Found main attic space to have moisture and humidity causing unit and ducts to condensate. Unit is 10 years old in poor condition. Ducts have tears and growth. Recommend to encapsulate attic in spray foam and add dehumidifier. Replace all ducts and hvac. ADU has hotel style wall units that do not control humidity. Recommend to install new mini splits for proper humidity and cooling comfort. Will submit estimate for main home dehumidifier, duct work, central inverter hvac, and mini splits for ADU.

Pump down system Weld copper connection Vacuum system Release refrigerant Start system Charge system back to manufacture spec Mini split blower pull and clean. Installation of UV system in mini split head. 5 year parts warranty Raining all day. Charged system to the best of our ability while raining. System is cooling with great pressures and 18° temperature split at this time.

On arrival found unit with clogged drain. Client states water leaking from ceiling. Primary float switch failed and unit overflowed. Aux pan below unit is incorrect size and too small to cover entire unit. Cleared pan and drain. Moved pan forward to help catch as much water as possible. Unit was not installed to code. Incorrect hanging kit and aux pan does not cover 2” on all sides of unit. Client decline replacing float switch at this time. Will submit estimate for new float switch and bigger aux pan. Due to placement of unit right against a support member in the attic, even new pan won’t cover back of unit unless air handler is moved forward towards access to have proper clearance. Made client aware.

Upon arrival, I began by checking the temperature split between the supply and return air while the system was operating in cooling mode. The system produced an 18°F temperature split, indicating normal cooling performance. I also tested the system in heating mode, and the system was operating properly with no issues observed. I then inspected the electrical components and found all equipment operating within manufacturer specifications, with no components exceeding their rated amperage. The refrigerant cycle was also checked and is operating properly with no issues observed at this time. As part of today’s maintenance, I performed a complete condensate drain line treatment, cleaned the drain pan, cleaned the outdoor condenser coil, and completed a full air handler inspection. The system is operating properly at this time. If you have any questions or concerns, please don’t hesitate to reach out. Thank you for your business, and have a great day.

Remove existing evaporator coil. Install new warranty evaporator coil and TXV. Filter drier. Recharge with 8lbs R410A. Perform start up. 1 year workmanship

Install blower motor. Restore operation to equipment. Completed diagnostic Found refrigerant pressures slightly low. Added two pounds. Unit is cooling by 20 degrees at this time. Homeowner signed up on membership plan.

Upon arrival, I began by checking the temperature split between the supply and return air while the system was operating in cooling mode. The system produced an 18°F temperature split, indicating normal cooling performance. I also tested the system in heating mode, and the system was operating properly with no issues observed. I then inspected the electrical components and found all equipment operating within manufacturer specifications, with no components exceeding their rated amperage. The refrigerant cycle was also checked and is operating properly with no issues observed at this time. As part of today’s maintenance, I performed a complete condensate drain line treatment, cleaned the drain pan, cleaned the outdoor condenser coil, and completed a full air handler inspection. The system is operating properly at this time. If you have any questions or concerns, please don’t hesitate to reach out. Thank you for your business, and have a great day.

Installation of wireless thermostat. Relocate new thermostat to wall right above return vent behind air handler. Tested heating and cooling. Confirmed placement of thermostat with client. External sensor installed in return plenum

Upon arrival, I discussed with the homeowner that the AC/mini-split system has not been operating properly. The system was displaying error code C416, indicating a communication issue. I checked the system pressures, which were within the expected range. I then performed a leak search and found a refrigerant leak in the evaporator coil. The homeowner is the secondary buyer and would like to verify whether the system and evaporator coil are still covered under warranty. If the coil is not covered, the homeowner would like a quote for either replacing the evaporator coil or replacing the entire indoor head unit. Please reach out with any questions. Thank you for your business, and have a great day.

Install customer supplied switch and receptacle

Called out for transformer replacement. Quoted to replace transformer. Found wiring to safety float switch from actuator likely caused the transformer to blow. Client declined replacement at this time. They are waiting for part to do themselves Wednesday.

Reason for call: No cool Summary: Pan was not full of water. Drain line was operating well on arrival. Unit was operating well on arrival. Completed full inspection to find proper pressures, proper temperature, proper amp draws, proper capacitor readings. Cycled unit multiple time operation was proper the entire service call. Client does have nest gen 2 installed. These stats are notorious for dropping y wire. Client explained condenser would not turn on he then cycle the float switch reset the thermostat, and then the condenser would turn on. These seems like a thermostat intermittent failure. Solutions: Informed homeowner that we can install the ecobee smart thermostat. We can install a regular digital thermostat. Or he can buy any thermostat on the market and have us install it. Homeowner will be looking into replacing the thermostat himself

Reason for call: Mini split no cool Summary: Found mini split low on refrigerant. Informed homeowner of process for repair. She wanted temporary charge and estimate for replacement. Solution: 410 refrigerant 3 pounds To temporarily cool See attachments for replacement estimate

Upon my inspection, found system leaking water due to misplaced drain line. Drain line was found to be expelling water into the condensate pumps safety pan underneath it instead of in the condensate pump. Upon further diagnosis, found unit is missing a bracket and screws for the primary drain pan causing it to fall down and not allow the drain line to have proper slope into the condensate pump. With the new water lines in place, the condensate pump would need to be moved and drain line and vinyl tubing extended. Because the drain pan is no longer fastened properly and with no clear way to reattach it, this system will be and is faulty. Offered to try and zip tie up the pan temporarily for client and attempt to re pipe the drain line and made clear the risks of the rusted areas breaking and causing more damage. While unit was running, found an excessive amount of cold air escaping from the unit prematurely near the location where the bracket is missing. Client stated that the livi